Screen printing ink, rolls of mesh, and screen printing presses have different delivery and handling requirements. For supplies, knowing the expected arrival date helps print shops plan production. For equipment, the recipient also needs to prepare an unloading area and arrange for staff to receive the shipment. Please confirm these requirements with Worime Vina when placing your order.
Worime Vina delivers to addresses in Vietnam through carriers selected according to the delivery route and shipment dimensions. If you prefer to receive your order through a local freight operator or a carrier of your choice, please agree on the handover location, the recipient, and how freight charges will be paid before dispatch.
For screen printing presses, conveyor dryers, or equipment shipped in large crates, please confirm vehicle access, the unloading location, and who will handle unloading. If the order includes installation, a test run, or acceptance inspection, the schedule for each stage follows the confirmed quotation or contract.
In-stock items typically arrive within 1–3 days after handover to the carrier, depending on the route. For made-to-order items, items awaiting import, or equipment that requires dedicated transport, Worime Vina confirms the delivery schedule for each order.
At dispatch, Worime Vina provides the information you need to track your shipment, such as the carrier name, tracking number, or freight operator details, depending on the shipping method. If the delivery schedule changes, Worime Vina provides an updated estimate so you can arrange for someone to receive the shipment.
Shipping charges are based on the delivery address, number of packages, shipment weight and dimensions, and shipping method. Before dispatch, Worime Vina confirms the charges, any shipping allowance, and who will pay. For bulky equipment, any charges for unloading or moving the equipment to the installation site are confirmed separately.
If payment is collected on delivery, please check the amount due against the amount confirmed by Worime Vina.
Before signing for the shipment, please check the number of packages and the condition of the packaging. Where delivery conditions permit, please also check the following:
Product code, colour code where applicable, pack size, and signs of leakage.
Mesh count or mesh width, foil code, frame dimensions, and signs of dents, breakage, or distortion.
Model, serial number where applicable, number of packages, and accessories listed on the packing list or in the handover documents.
If any packages are torn, dented, wet, or leaking, or if any items are incorrect or missing, please record the issue with the delivery staff, photograph the packaging and shipping label, and contact Worime Vina to verify the shipment. If you discover the issue after unpacking, keep the packaging and relevant documents and report it as soon as you find it. Worime Vina will guide you through the next steps under the Returns and Exchanges Policy.
To help keep your delivery on schedule, please provide the delivery address, the recipient’s phone number, and the hours when the recipient is available when confirming your order. To check the delivery schedule or report an issue, call Worime Vina at 0933 148 667 and provide your order number or tracking number.
